Warranty Policy
At BYYT LTD, we are committed to providing quality products and ensuring customer satisfaction. This Warranty Policy explains the warranty coverage for products purchased from byytltd.shop.
Warranty Coverage
All products sold on our website are covered by a 12-month limited warranty from the date of delivery. This warranty covers manufacturing defects or faults in materials under normal use.
What the Warranty Covers
The warranty includes:
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Manufacturing defects
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Faulty materials
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Product malfunction under normal use
If a product is confirmed to be defective within the warranty period, BYYT LTD may offer one of the following solutions:
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Product replacement
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Repair (if applicable)
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Partial or full refund
The solution will depend on the nature of the issue and product availability.
What the Warranty Does Not Cover
This warranty does not cover:
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Damage caused by misuse or improper use
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Normal wear and tear
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Damage caused by accidents or external factors
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Unauthorized repairs or modifications
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Damage caused by improper storage or handling
How to Make a Warranty Claim
To request warranty service, please contact our support team and provide:
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Your order number
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Description of the issue
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Photos or videos showing the problem (if applicable)
Our support team will review your request and guide you through the next steps.
Warranty Processing
Once your warranty claim is approved:
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You may be asked to return the product for inspection.
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Replacement or refund will be processed after verification.
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Processing time may take 5–10 business days after receiving the returned item.
Contact Information
If you have questions about our Warranty Policy, please contact us:
BYYT LTD
Company Number: 16234055
Address: 128 City Road, London, United Kingdom, EC1V 2NX
Email: support@byytltd.shop
Phone: +441312026482
Website: byytltd.shop